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Clinical Team Efficiency Course
Clinical Teams
Best practices for clinical teams to improve outcomes, patient experience, and team satisfaction
Course Full
Upcoming Course Dates
Jan 14
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Apr 8, 2026
8:30 PM EST Wednesdays Jan 14, Feb 4, Feb 25, Mar 11, Mar 25, Apr 8
Final Project Presentation
Sep 30
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Course Introduction
Hearing health services are currently underutilized but the potential market is in the millions and continues to grow as the population ages. At the same time, healthcare is under ever-increasing pressure to deliver more and better care faster and at lower cost. ENTs, audiologists, administrators, coordinators, and other members of hearing care teams are challenged to balance these many competing and urgent demands. This course is designed to empower clinical teams to analyze, evolve, and optimize their practices.
Throughout this course, teams will be encouraged to collect and analyze data from their own programs, identifying inefficiencies and opportunities for improvement. Each week, participants will apply evidence-based improvement strategies to enhance program performance. The course will culminate in a final report and best practice sharing session, enabling teams to present their findings and successful improvements.
This comprehensive and practical course is designed to assist clinical teams (audiologists, ENTs, PAs, nurses, and administrators) in improving outcomes, the patient experience, and team satisfaction using established and proven improvement approaches.
Throughout the course, participants will be able to learn from leading experts from both private clinics and large hospital settings, who will impart the tools needed to analyze clinical programs and implement best practices.
- Improve cost-effective team management
- Analyze opportunities for efficient program growth
- Enhance the quality of care and patient experience
- Define protocols with a shared vision of program goals
Course Format
The course of study will be a combination of:
- Pre-recorded lectures
- Discussion Board moderated by faculty
- Resources and Recommended Journal Articles
- Practical Homework assignments: developing plans to improve outcomes, patient experience, and team satisfaction in areas of efficiency management 6 Live Web Class Discussions (Jan 14, Feb 4, Feb 25, Mar 11, Mar 25, Apr 8)
- Team presentation of outcomes - September 30
CEUs
1.8 AAA CEUs are available
Training Topics
DIDACTIC CURRICULUM:
Fundamentals of Improvement Practices (Lean & Continuous Improvement)
Seeing and Solving Problems (Standardization and Root Cause Analysis)
- The Business of a Clinical Program
- Practical Applications in Efficiency, Quality, and Productivity
- Maximizing the EMR
- Innovative Delivery Model Panel
- Maximizing the EMR
- Innovative Delivery Model Panel
Tuition
Link to pay tuition will be sent if application is accepted.
Course Director
Instructors
Past and Present
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Clinical Team Efficiency Course
Participant Reviews
Lisa G. Potts, PhD, CCC-A
Assistant Professor
Washington University
School of Medicine
This course provided valuable information and insight into all major areas of clinical care. We obtained a fresh perspective and helpful action items to improve clinic efficiency. The course was very interesting and engaging. It far surpassed my expectations. Every module was extremely beneficial and advantageous for our clinic.
Keri Colio, AuD
Rady Children’s Hospital
This course has been extremely beneficial to me and my workplace. CI recipients will benefit immensely from the knowledge obtained from each topic this course covers. The content included advanced topics, which were evidence-based, that are not typically discussed in AuD programs.
Tina Huang, MD
University of Minnesota
The Cochlear Implant Team Efficiency course was a wonderful opportunity for our CI core team to learn ways to improve our CI processes. Perhaps even more beneficial than the course itself was the time it gave our team to discuss broader topics for the CI program instead of focusing solely on patient care. We hope to continue to move that work forward and to continue having regular meetings.
Sponsors
